Site5 down - permissions related issue


Site5 appears to have suffered a major DNS hit. DNS.SITE5.com and DNS2.SITE5.COM are both down, they respond to ping but not to any DNS lookups. All sites/email are down. Even www.site5.com is dead.

Users can not FTP into site's IP address and see all the files.

Message from site5:
Site5 experienced a rather large DNS outage this morning as the result of a significant security update from CentOS. The problem resulted from a new CentOS BIND RPM that caused a handful of problems with our customized DNS system. The RPM was a security update from CentOS to address the recently-published BIND vulnerability.

We sincerely apologize for the outage. The update was needed to protect our DNS system from the vulnerabilities in the above exploit that, if used against our DNS servers, would have had far greater repercussions.

We appreciate your patience and understanding during the outage.


Update: via twitter - [Fri 17/07/09 15:36] All should be resolved at this point. More information coming shortly.

Update: via twitter - Both DNS servers fixed. Waiting for named to load all zones. We're hoping within 15 minutes all should be resolved.

Update: via twitter - 1 of our 2 DNS servers has been fixed and zones are loading now. Work continues on the remaining DNS server.

Update: via site5 twitter - The problem appears to be a permissions issue related to a new rpm CentOS pushed.

Update: via twitter The DNS outage is only affecting shared customers and those reseller customers using server nameservers. Resellers using custom NS are okay.

Published: Source: slashnews.co.uk